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Crime & Trauma Scene Cleaning
Unattended deaths, suicide and violent incidents — restored completely, discreetly and with genuine care, so you can grieve without that burden.
Talk to us confidentially →
24/7 Emergency Response
0800 222 379
Since 1991 · Nationwide
When the worst happens, we make it safe again.
New Zealand's specialist biohazard decontamination and restoration team. Crime and trauma scenes, meth decontamination, sewage and water damage, mould — handled discreetly, certified, 24/7.
✓Discreet, unmarked vehicles
✓Fully insured & certified
✓We work with your insurer
What we do
Four specialist services.
Four specialist services.
One calm, certified team.
Whatever has happened, you don't have to face it alone — and you should never have to clean it yourself.
4,500+
Jobs completed
34
Years in the industry — since 1991
2 hr
Average emergency response
16
Regions covered nationwide
Our certified clean-up process
What happens when you call
There is no wrong way to call us. Tell us as much or as little as you're able to — we'll take it from there.
Call 0800 222 37901
Call us, any hour
Phones are answered by our own team, day and night — never an answering service.
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Free on-site assessment & quote
A senior technician assesses the property and gives you a fixed written quote. No obligation.
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Containment & decontamination
We contain the affected area, then clean, disinfect and deodorise to certified standards — unmarked vehicles, minimal disruption.
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Clearance, restoration & documentation
Independent testing where required, then a written clearance report. We don't leave until it's safe.
Who we help
Whoever you are, we've stood where you're standing
Homeowners & Families
When it's your own home and your own people, you need kindness as much as expertise. You'll get both.
Landlords & Property Managers
Meth contamination, sewage, hoarding — compliant, documented and back on the market fast.
Insurers & Loss Adjusters
Scoped quotes, moisture logs, photos and clearance reports to insurer standard — first time, every time.
Real Estate Agents
Discreet remediation and clearance certificates that keep a sale or listing on track.
Body Corporates
Shared buildings need careful communication. We work with your committee and protect residents' privacy.
Businesses & Councils
Workplace incidents, public facilities, social housing — rapid response with the paperwork done properly.
Insurance & payment
Most of this work is covered. We'll help you claim it.
We document everything to insurer standard, liaise directly with your insurer and loss adjuster, and where your policy allows it, we invoice the insurer — so you're not left carrying the cost while a claim is processed.
In their words
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Illustrative testimonials — replace with real, consented client feedback before launch.
Questions, answered honestly
Frequently asked questions
Does insurance cover this kind of clean-up?+
Usually, yes. Most home, contents, landlord and commercial policies cover biohazard remediation and water damage, though meth cover varies by policy. We check on the first call and deal with your insurer directly — where the policy allows, we invoice them, not you.
How quickly can you get here?+
For emergencies, our average response is around two hours in main centres, and we cover the whole country. The phone is answered 24/7 by our own staff, and we'll give you an honest arrival time on that first call.
Will the neighbours know you've been?+
No. Unmarked vehicles, plain workwear, and our team never discusses a job with anyone but you. Shared driveway or body corporate? Tell us and we'll plan around it.
How long does meth decontamination take?+
A typical three-bedroom house takes one to two weeks from decontamination to clearance. Screening results come back within about 48 hours, and we quote from those with a written timeline up front.
Is my property definitely safe afterwards?+
Yes — and we prove it. Meth jobs finish with independent NZS 8510 clearance testing; trauma and sewage jobs with verified surface testing and a written report. If a reading isn't right, we re-treat at our cost.
How much does it cost?+
Every job is different, so we won't quote blind — but the assessment and quote are free, in writing, and fixed before work starts. Where insurance applies, your real cost is often just the excess.
Contact us
We're here whenever you need us
Call any time, day or night — the phone is always answered by one of our team. If it's easier, send the form and we'll come back to you quickly and quietly.
24/7 emergency line0800 222 379
Service areasNationwide — teams based in Auckland, Waikato, Bay of Plenty, Hawkes Bay, Napier and Hastings
Hours24 hours, 7 days — including public holidays
